The 134,000-square-meter facility features a dedicated customer care center as well as cold chain facilities.
FedEx said the facility will provide greater connectivity to the company's global network and overseas markets for customers in eastern China, particularly those shipping to the United States and Europe.
Currently, FedEx has 66 weekly flights in and out of the hub.
“The Asia Pacific region remains the growth driver of the world,” FedEx Express President and CEO David L. Cunningham, Jr. said. “This new hub adds yet another major facility to our already comprehensive regional and global network, giving our Asia Pacific customers reliable access to international markets.”
The facility utilizes a fully automated sorting system and can process up to 36,000 packages and documents per hour. Information technology for real-time information, such as flight and shipment status, is sent to customers’ mobile devices so they can arrange pick-ups and reduce logistics cost. Additionally, the facility has dedicated areas for China customs and China Entry-Exit Inspection and Quarantine (CIQ) to simplify operations and improve the customs clearance process, FedEx said.
“The FedEx Shanghai Hub marks another milestone that helps support the economic growth of east China," said Karen M. Reddington, president, Asia Pacific at FedEx Express. "By continuously enhancing our services and facilities, we can provide our customers an edge in the fast moving and ever-changing business environment."