ShipBob will not only use the investment to continue improvements on its technology dashboard, but also to expand its fulfillment centers across the United States, the company said.
The expansion started with the opening of the San Francisco facility.
Dhruv Saxena, chief executive officer and co-founder of ShipBob, told American Shipper the facility is the company’s fourth in San Francisco.
He said ShipBob’s mission is to help small-to-mid-sized e-commerce businesses achieve same day and next day deliveries, and also noted the company will focus on opening up new fulfillment centers based on where consumers are placing their orders.
“Bain Capital Ventures has made multiple investments in the logistics space and they understand ShipBob’s vision of providing e-commerce businesses an end-to-end fulfillment solution that brings world-class technology together with a network of self-managed fulfillment centers,” ShipBob said.
“ShipBob has built the world’s first ‘full-stack’ logistics solution (aside from Amazon),” Agarwal said. “The fulfillment centers, the warehouse management software, the order management software, the pick-pack software, the demand planning and inventory optimization software, and the reverse logistics software are all built by ShipBob and seamlessly integrated, enabling a level of speed and customer service, unlike any other fulfillment vendor.”
American Shipper profiled ShipBob in the January issue feature, "Fulfilling a need."