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Moving the middle

Monday, May 21, 2012

Freight forwarders and customs brokers once operated comfortably between shippers and carriers as managers of shipment documentation, but advances in information technology and its increasingly off-the-shelf nature have blown this niche wide open. Consequently, it’s becoming more difficult to actually define what constitutes a forwarder or broker today. The middle ground between shipper and carrier is becoming much broader in terms of service offerings and more competitive for the ...

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