FMC: Complaints about personal goods to Brazil spike

South America

Thursday, June 07, 2012

The U.S. Federal Maritime Commission said its Office of Consumer Affairs and Dispute Resolution Services (CADRS) has recently received an increased number of inquiries and consumer complaints involving unlicensed ocean transportation intermediaries hired to ship household goods and personal effects to Brazil. It said such complaints include, but are not limited to: Failure to deliver goods after payment is made by the consumer. Failure to process customs paperwork leading to lost s...

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