Customer service at the border

Tuesday, December 27, 2011

U.S. Customs aims to streamline compliance requirements, make life easier for importers. By Eric Kulisch Brenda Brockman Smith, executive director for trade policy and programs, U.S. Customs and Border Protection “We learned a lot about the business models of the electronics and pharmaceuticals industries and we’ve tried to leverage that knowledge to make sure that CBP’s interventions and information requests have the least impact on the trade.” The way companies import goods into the Un...

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